The Concierge at The Plaza New York
The Plaza's concierge is praised by reviewers writing for major publications. Of the 18 professionals tracked on TripExpert, 3 praised the concierge, like Fodor's, Travel + Leisure and Star Service.
The Plaza New York
"This landmark property emphasizes service, with white-glove butlers for each guest room and suite, and in-room portable touch screens for contacting the concierge--or turning down the lights, whichever you prefer"
Travel + Leisure
"Touch-screen AMX systems in the 282 guest rooms deliver on their promise to make easy the tasks of controlling lighting, contacting the concierge, and summoning your white-gloved butler"
"An iPad is available to control lighting, heating, the flat-screen Web TV, CD and DVD player; to connect to the concierge, bell captain or hotel shops; and to get current weather and news headlines"