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Privacy Policy

This Privacy Policy forms part of our Terms of Use. It explains how we collect, use and disclose your information. By using any services provided by us, including TripExpert.com and any other related products or applications (collectively, the “Services”), you agree to the practices described in this Policy.

  1. Information we collect

    When you use the Services, we automatically collect information such as your IP address, your latitude and longitude coordinates (if you are using TripExpert on a mobile device), the type of web browser you’re using, and the website that referred you. We also track your behavior on the site, such as which pages you visit and how long you spend on each of them.

    When you sign up for a TripExpert account, you supply certain information to us, such as your name, email address and home address.

    If you use your social media credentials to log in, we collect personal information about you from the relevant social media website. For example, if you log in with your Twitter credentials, we may collect personal information you have made publicly available on Twitter, such as your name and profile picture. We may also collect the number of friends or connections you have. The kinds of personal information that we collect will be described to you by the social media site when you connect it to TripExpert for the first time.

  2. Cookies

    We use cookies, which are data files stored on your computer or mobile device, to recognize you if you have previously visited the site and to record any data you may have saved or preferences you may have set. For example, we use cookies to keep track of the listings you have viewed in order to present them to you in our "Recently Viewed" feature.

  3. How we use your information

    We may use your information:

    1. to provide the Services,

    2. to customize your experience, including customizing any ads shown to you,

    3. to communicate with you, for example by sending email to the email address you provide to us, and

    4. to resolve disputes or troubleshoot problems and to enforce our Terms of Use.

    We do not rent, sell, or share your information with other people or nonaffiliated companies for their direct marketing purposes. We may use your information to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.

    We may anonymize and aggregate data collected through the Services and use it for any purpose.

  4. How we share your information

    We may share your information:

    1. to third-party vendors who provide services on our behalf, such as website analytics, payment processing, customer service, and marketing, but only as needed for the third-party vendor to perform its functions,

    2. to social networking websites, but only to the extent that you expressly opt to share your information on those sites (for example, by posting to your Facebook timeline), or

    3. if required by law or if reasonably necessary to:

      1. comply with legal process, such as a court order or subpoena,

      2. in response to a law enforcement investigation,

      3. enforce this Privacy Policy or our Terms of Use,

      4. respond to your requests for customer service, or

      5. investigate and prevent unauthorized transactions or other illegal activities.

    4. if we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, in which case your information may be sold or transferred as part of such a transaction, or

    5. with your permission.

  5. Changes to this Policy

    We may change this Policy at any time. We will follow any procedures for amendment outlined in our Terms of Use.

  6. Contact Information

    You can reach us at [email protected] or by post addressed to TripExpert Inc., 52 Irving Place #52, New York, NY 10003.

or use your email address:

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