The Concierge at Hotel ICON
Hotel ICON's concierge is endorsed by experts. Of the 11 publications that we monitored, 2 recommended the concierge, like Frommer's and Star Service.
"Paperless check-in via iPads, a free smartphone app that provides access to a host of hotel services from room service to concierge service, recycling programs, edible kitchen leftovers donated to charity, and lights in guest rooms that turn on and off automatically—all testify to the hotel's commitments to sustainability and the latest in technology, but even these pale in comparison to the lobby's eye-catching vertical garden composed of 8,000 plants"
"Club rooms are located on higher floors and come with upgraded perks like espresso machines, access to the lounge for breakfast and evening snacks, plus the services of a personal concierge"