The Concierge at The Langham Huntington, Pasadena, Los Angeles

"The Langham Club Lounge on the eighth floor further pampers guests with such extras as a personal concierge and five complimentary food and beverage presentations daily"

"Situated on 23 acres, the expansive hotel is made up of 380 guest rooms (30 of which are on the club level and feature upgraded amenities, access to a private lounge with daily food and beverage offerings, and personalized concierge services), 38 suites, eight private cottages and a two-bedroom, two-story Tournament of Roses suite"

"Guests are given the royal treatment upon arrival, with valets, bell and door staff, pages, concierges and reception personnel on the lookout for guests and their needs"