The Concierge at Intercontinental Madrid By Ihg
The concierge at InterContinental Madrid is mentioned by travel writers. Out of 11 publications tracked on TripExpert, 2 mentioned the concierge, including Star Service and Fodor's.
Intercontinental Madrid By Ihg 
Star Service
Fodor's
Star Service "The entrance is flanked by separate concierge and reception desks, whose staffers are practiced at the arts of language and hospitality"
Fodor's "A fine-dining restaurant, sunny terrace, and an above-and-beyond concierge service round out the offerings"
