The Concierge at Four Seasons Hotel Mexico City

"The concierges, in particular, are masters at their trade, magically pulling out restaurant reservations at places that fill up weeks in advance, arranging wonderful guided tours, and making each guest feel uniquely pampered"

"For families traveling with kids, this is probably the best bet, with child-proofed rooms on request, age-appropriate toys, and games provided on arrival, and chauffeur services and city tours to book directly from the concierge"

"Overnight shoeshine, free newspapers, true concierge service, and complimentary use of umbrellas and cell phones are thoughtful touches, though you'll pay triple what most other hotels charge for a taxi back to the airport"