The Concierge at Lotte New York Palace
The concierge at Lotte New York Palace is mentioned by professional travelers. Out of 9 reviews tracked on TripExpert, 3 referenced the concierge, like Fodor's, Fodor's and Jetsetter.
Lotte New York Palace 
Fodor's Fodor's
Jetsetter
Fodor's "Rooms in the towers, a section of the hotel occupying floors 41 to 54 with particularly luxe rooms and suites,have separate check-in, more attentive service, and a dedicated concierge"
Fodor's "These have particularly luxe rooms and suites, a separate check-in, and a dedicated concierge"
Jetsetter "But tucked away in your exclusive accommodation, you’ll be above it all in an oasis of calm, with the cityscape just outside your window and all the hustle and bustle below you, and where in-room spa treatments and 24-hour concierge service are just a quick call away"
