The Concierge at Hotel Raphael

"Parents will find a friend in the concierge, who can arrange bilingual babysitters and offers recommendations for kid-friendly restaurants"

"The original wrought-iron elevator with wood-paneled walls and its own bench adds to the historic character of the property, along with the stained-glass windows bedecking the stairwell and an old-fashioned letter shoot allowing you to drop letters for the concierge to post"

"Guests first reach the professional concierge, one of the city's most proficient and best-connected"